Refund Policy

At Stocks Acumen, we strive to provide the best possible service to our customers. If you are not satisfied with our service, we offer a straightforward refund policy to ensure your satisfaction.

Eligibility for Refunds

1. Service Dissatisfaction: If you are not satisfied with our service, you may request a refund within 3 days of the service completion.

2. Technical Issues: If you experience technical issues that prevent you from using our service, you may request a refund within 3 days of the issue occurring.

How to Request a Refund

1. Contact Us: To request a refund, please contact our customer support team at support@stocksacumen.com with your order details and the reason for your refund request.

2. Review Process: Our team will review your request and respond within 3 working days. We may ask for additional information to process your request.

Refund Approval

1. Approval Criteria: Refunds will be approved based on the nature of the dissatisfaction or technical issue. We reserve the right to approve or deny refund requests at our discretion.

2. Refund Method: Approved refunds will be processed using the original payment method within 2 to 5 working days of approval.

Non-Refundable Services

1. Completed Services: Services that have been fully completed and delivered as per the agreed terms are not eligible for a refund.

2. Partial Services: Services that are partially completed may be eligible for a partial refund, depending on the extent of completion and the reason for the refund request.

Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

Contact Us

If you have any questions about our refund policy, please contact us at support@stocksacumen.com